Q:Do you have a minimum order quantity (MOQ) requirement?

A:(1) Our MOQ is generally 5,000 pcs each item (display items not included). 2 colors of the same model can be counted as one item.
(2) Surcharge of 30% is applicable on order quantities below the MOQ, but no less than 2,000 pcs.
(3) Surcharge of US$ 50 per color is applicable for ordering more than 2 colors within one MOQ.
(4) Prices for other quantity and colors combinations are available on request.

Q:Are you a trading company or a manufacturer (factory)?

A:We are a manufacturer. We have our own ISO 9001 certified modern factory in Dongguan, China, with excellent in-house quality control.

Q:Can you make custom boxes?

A:Yes, we are and well-recognized OEM/ODM manufacturer. We can produce boxes following customers’ designs as well as create our own innovative designs.

Q:Can you make bulk production following my sample?

A:Surely we do. You can take advantage of our top-notch in-house design and mold construction skills.

Q:If we have our own artwork, what format do you prefer to?

A:Please send your artworks in .pdf, .ai, or .cdr formats.

Q:What information will you need if we wanna get a quote?

A:Please kindly inform us:
- Quantity
- Size (Length x Width x Height)
- Material ( we can suggest )
- Printing details
- Drawing or image of the products.
- Delivery address, if you would like us to organize the shipping.

Q:How can I get a sample and save cost?

A:- For existing items, samples will be free of charge but the delivery cost should be on your account.
- For customized samples, please talk to your sales rep. to determine the cost.

Q:What's the lead time for samples and mass production respectively?

A:(1) Existing samples available in stock will be ready for shipping within 1~2 working days.
(2) Custom printed samples takes about 3~7 days.
(3) New items involving molds set-up: 35~45 days for molds alone.
(4) Mass production: 15 days or so, depending on your order quantity.

Q:Do you offer a quantity discount?

A:Generally, we quote the price based on your order quantity. Larger quantities will reduce the overheads cost. So the more you order, the better price you will get.

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